Product Support

This application is designed to be straight forward, simple, and self guided. The following is a list of possible issues that may come up. For any other questions, please contact:
support@morethanamile.com

Start UP
There is no program install process. After inserting the CD and allowing your CD-ROM drive to "spin up to speed", the application will start automatically if your computer is set up to do so (Windows default). If not, just click on the "My Computer" icon on your desktop, and then click on your CD-ROM Drive. A click on the "RunCD" icon starts the program.

Printing Performance
The process of printing high resolution maps requires significant computer resources. Give your computer time to decompress the graphics and send the information to your printer. Do not attempt to run other programs while printing maps. Check the print properties for "print quality" and "paper type". These settings will affect printouts substantially.

Internet Links
With an established Internet connection, "clicking" on an underlined Internet link will open the default Browser (Internet Explorer or Netscape) to that location. Under certain circumstances, the Browser will open behind the PCT application and cannot be seen. It seems as if nothing happens when clicking on a link. To view the Browser, minimize the PCT application by using the small minimize button on the upper right hand corner of your screen

Color Depth
The application will run at any color setting. At 256 colors and less, the images will look highly polarized.

Screen Size
The CD will read the screen size at start up and adjust to that size. If you change screen resolution while the application is running, it will not readjust to the new size.

GPS Shareware (to upload waypoints to a GPS)
Included in the CD-ROM discs are are waypoint files (*.wpt) for each section of the Pacific Crest Trail created with the Windows® GPS software OziExplorer. These waypoint files consist of over 1,300 waypoints along the entire PCT at trail junctions, trail heads, water, passes, and other notable locations. The Waypoints are labeled using trail mileage values. The printed maps have many of these mileage waypoints indicated on the maps. Shareware software available from the Internet is required to upload these waypoints to your GPS.

The following Internet links are the home pages of GPS shareware available on the Internet.
OziExplorer http://www.oziexplorer.com/
GARtrip http://www.gartrip.de/

Example Waypoint File: (1 of 22, Campo to Idyllwild) pct0001.wpt (right click-save as)