Product Support

This application is designed to be straight forward, simple, and self guided. The following is a list of possible issues that may come up. For any other questions, please contact:
support@morethanamile.com

Start UP
There is no program install process. After inserting the CD and allowing your CD-ROM drive to "spin up to speed", the application will start automatically if your computer is set up to do so (Windows default). If not, just click on the "My Computer" icon on your desktop, and then click on your CD-ROM Drive. A click on the "RunCD" icon starts the program.

Printing Performance
The process of printing high resolution maps requires significant computer resources. Give your computer time to decompress the graphics and send the information to your printer. Do not attempt to run other programs while printing maps. Check the print properties for "print quality" and "paper type". These settings will affect printouts substantially.

Internet Links
With an established Internet connection, "clicking" on an underlined Internet link will open the default Browser (Internet Explorer or Netscape) to that location. Under certain circumstances, the Browser will open behind the PCT application and cannot be seen. It seems as if nothing happens when clicking on a link. To view the Browser, minimize the PCT application by using the small minimize button on the upper right hand corner of your screen

GPS Software (to upload waypoints to a GPS)
Included in the CD-ROM discs are are track and waypoint files for each section of the Pacific Crest Trail. These waypoint files consist of over 1,300 waypoints along the entire PCT at trail junctions, trail heads, water, passes, and other notable locations. The Waypoints are labeled using trail mileage values. The printed maps have many of these mileage waypoints indicated on the maps. The track data was held to a maximum of 2000 points per the 22 sections.

The Track & Waypoint files are created with the following GPS software: Delorme Topo USA 6.0, Garmin MapSource 4.09, National Geogpraphic TOPO Ver 3.4, and the shareware software Ozi Explorer. You can download these files by right clicking on the links below. This is copyright data, please don't repost. Thanks, Ken Roberts
PCT Delorme.zip
PCT Mapsource.zip
PCT National Geographic Topo.zip
PCT Ozi.zip

The following Internet link is the home page of GPS shareware available on the Internet.
OziExplorer http://www.oziexplorer.com/